SHIPPING POLICY

From Tuesday to Sunday your goods will be packed on the same day of your order and will be sent out on the next day. In order to make sure you receive your order in fresh conditions, all the orders made on Thursday, Friday, Saturday & Sunday will be ship out on Monday.

All food product will be packed in paper bags.

 

We only use up-cycle materials like boxes, newspaper and sometimes bubble wrap(to protect fragile items) from our supplies and customers to pack the order.

You may also collect your order in-store or arrange third-party delivery service to collect your parcel for you. Please allowed at least 2 hour for our staff to pack your order before you collecting at our store.

 

Shipping fees

 

  • Flat rate of RM10 for West Malaysia and Rm 15 for East Malaysia.

  • Free shipping for order above RM150 for East Malaysia and RM250 for West Malaysia.

  • ​Flat rate of RM5 for Eco Spring, Eco Summer, Eco Cascadia & Setia Indah residents, free shipping with order aboe rm50.

Please note:

All standard delivery will take 3-5 working days to arrive and due to RMCO there may be delays with your parcel.

 

Shipping time might vary depending on location, shipment method and other factors out of our control. 

We will not be held responsible for shipping delays, damage, loss or packages that are marked as Delivered but not received by the customer. A claim can be filed for the item, however, if the claim is not approved by our shipping partner, products will not be replaced.
 

 

 

In-store only.

The below product categories are only available in-store for you to refill We are not able to ship these items in loose paper bag as they might spoil during transit:

Liquids (Oil, Vinegar & Honey)

Household Liquids

 
The General Store
by Common Goods Market

A:  B02-12, Eco Palladium, 81100, Johor Bahru

T:  +6016-736 2312 (Whatsapp)

E:  contact@commongoodsmarket.com

TUES - FRI:  12pm - 7pm

SAT - SUN:   10am - 7pm

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